ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Solved
Failed authentication retrying

ios-checkmark-circle
This thread is closed because it is solved.
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right
md-lock This topic has been closed by the moderator
medal 5000
5 years 204 days ago
What did you try to do?
Going to a live race

What happened instead?
Black screen saying '' failed authentication retrying''
And it does nothing tried leaving for over 5 minutes.

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung note 3

What is the operating system?
Android

What is the version number of the operating system?
5.0

Can the bug be reproduced?
Every time I click to go to a live race.

Additional comments:
Tried force closing the app 4 times and still does not load the live race
md-quotelink
medal 6098 CEO & CTO
5 years 204 days ago
Hi Dan, We're really sorry about this. It was a service-wide problem momentarily. To ensure the issue is resolved, go to the settings page and clear cache on your device.
md-quotelink
medal 5000
5 years 204 days ago
It would alternate between these 2 messages

https://postimg.cc/qgQ2BW8r

https://postimg.cc/D8ZLS5gX
md-quotelink
medal 6098 CEO & CTO
5 years 204 days ago
I've been told that this is resolved by our testers. BTW Congratulations on your AOR performances Peter!
md-quotelink
md-lock This topic has been closed by the moderator
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right

You must be logged in to post a reply.