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Forums > Global Forums (English) > Help & Support

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Missing pilot

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Vladislav Urentcev medal 5000
7 years 34 days ago Translate
On transfer bought pilot. After re-entering the game, the Pilot disappeared and ended up with another Manager. How?! Now no money, no pilot. Should we expect compensation?
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Frank Thomas Moderator medal 5298
7 years 30 days ago
Hello Vladislav, I'm sorry but it seems your report went unnoticed until now. The bug in question was addressed a short while ago and is hopefully solved now. I also marked your post for support so they can compensate you for your spent token and money.
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José Trujillo medal 5038
7 years 30 days ago
Hello,

We are sorry for any inconvenience this may have caused, I have sent you tokens as compensation that you can see right now in your account. This is a known bug and will be studied when the team of developers has time, hopefully as soon as possible. Thank you very much.
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Vladislav Urentcev medal 5000
7 years 29 days ago Translate
Thank you for solving the problem
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