michiko takahashi medal 5000 5 years 192 days ago
What did you try to do?
Race on Malaysia GP https://igpmanager.com/race/live.php?id=23785179 to the end
What happened instead?
after 55 laps the race ended instead of full 56 laps
Did the problem happen while using wi-fi, mobile data, or both?
Both
Did the bug happen in the app, on PC, or both?
PC
What operating system is your PC?
MacBook Mojave
Which browser did you experience the problem in?
Safari
Can the bug be reproduced?
Don't know
Additional comments:
Other people who were attending reported the same, some on the mobile apps too. In the lap indicator it was 55/56 then suddenly race ended with the results standing from lap 55.
Kevin Bissell medal 5000 Super Mod 5 years 192 days ago
Hi Michiko
Looking at your race results it indicates 56 laps. But I will escalate because something has obviously gone wrong.
Thanks for reporting.
michiko takahashi medal 5000 5 years 192 days ago
Hi Kevin,
Thanks. Yes I looked at the results and it showed that we had 56 laps, but definintely didn't happen. I was saving up my KERS for the last lap, someone else had fueled light but finished etc.
Jamie R medal 5000 5 years 191 days ago
I can confirm same. My viewer showed another lap of fuel etc, but race result shows different. Race ended as we crossed the line to start lap 56 instead end it.
José Trujillo medal 5542 Community Manager 5 years 182 days ago
Hello,
Thanks for the report, we'll be watching to see if it happens again.