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Forums > Global Forums (English) > Bugs

Unresolved
Profile Picture Issue

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Alessandro Gatto medal 5000
4 years 351 days ago
Cosa hai provato a fare?
I tried changing my profile pic

Cosa è successo invece?
It didn't update, remaining the same that I had before

Il problema si è verificato durante l'utilizzo di dati Wi-Fi, mobili o entrambi?
Both

Il problema si è verificato nell'App, sul PC o in entrambi?
App

Qual è il modello del tuo dispositivo?
Huawei

Qual è il sistema operativo?
Android

Qual è il numero di versione del sistema operativo?
6.0

Può essere riprodotto il bug?
Yes, it is

Commenti addizionali:
I tried with the app and the browser but both doesn't update the profile picture
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Frank Thomas medal 4992 Moderator
4 years 349 days ago
Hello Alessandro, have you already tried to delete the App/browser cache and is the game still showing the wrong (old) profile picture? Also could you please upload and/or link the new picture for investigation if it's a certain characteristic that's causing upload problems.
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