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Forums > Archive > 2011-2016

Reward point question

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Dan Hass medal 5000
11 years 313 days ago
I may be missing something here but I purchased the 2d subscription for  £22.49 and didn't recieve my reward points for it.
Shouldn't it have been over 200 points?
I have completed 13 races and have 26 reward points
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Andrew Hurn medal 5000
11 years 313 days ago (edited 11 years 311 days ago)
Daniel, that can be sorted out for you.
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Dan Hass medal 5000
11 years 312 days ago
Thank you Edwin, happy new year
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de lete medal 5000
11 years 312 days ago
Sorry to hijack your topic Daniel, but it seems that i have the same issue. i've never checked my reward points so...

exact same issue : 64 races, and 128 reward points and got the 2D pack (£29.99) since november !

thks!
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B.O. Redmeijer medal 5000
11 years 311 days ago
Hm, never got any reward points for the subscription either - seems a general problem?
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Dan Hass medal 5000
11 years 304 days ago
Edwin, Have you had a chance to look into this yet?
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Andrew Hurn medal 5000
11 years 304 days ago
I have asked Jack to assist
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Andrew Hurn medal 5000
11 years 303 days ago (edited 11 years 302 days ago)
Daniel,

I have created a ticket for you.

 #WMQ-181303

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Dan Hass medal 5000
11 years 303 days ago
Not sure what to do with that code, when I click on it it only says access denied
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James Young medal 5000
11 years 303 days ago
I suspect tickets can only be read by the devs and the person (or rather, the account) that submits them.
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Andrew Hurn medal 5000
11 years 303 days ago
I didn't know that...lol. Someone should be in touch with you soon Daniel.
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Jack Basford medal 5020 CEO & CTO
11 years 302 days ago
Users can see tickets created on their account too, just not in the same place as the admins obviously.

"Edwin
Daniel,

I have created a ticket for you.

 #WMQ-181303



Edited the post with a link that should redirect to your personal tickets.
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Dan Hass medal 5000
11 years 302 days ago
This is all it says when I click that link  --Tickets (no records)
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