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Friend cant login for race: "Authentication problem, please contact website administator"

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medal 5081
11 years 311 days ago
Lars Aldebo in League of Rooks.

Was logged in, changed computer then he gets that error message.

Sort of urgent. Race ongoing.
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medal 5081
11 years 311 days ago
Race over.

He never got the auth problem solved.

Hopefully admins fix it soon enough.
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medal 5000
11 years 311 days ago
Did he try logging out on the first computer?
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medal 5000
11 years 310 days ago (edited 11 years 310 days ago)
i use 2 comps all the time, never have a problem logging in, although they will appear to be from the same IP.
Maybe it Lars comp appeared from a different IP address and his account got locked?
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medal 5000
11 years 310 days ago
Was told if "x amount" of different IP addresses show up on one account in a short amount of time that the account gets locked out for 24 hours. Sounds like that's what happened.
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medal 5190
11 years 310 days ago
Please make a Ticket in the Helpdesk and someone will be able to assist you.
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medal 5081
11 years 310 days ago
Problem solved by admin: he had appearantly logged in from too many ip:s within a "short" time.
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