ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Unresolved
Mobile app black screen after Ads

warning
This thread is closed. Threads older than 6 weeks are closed automatically. To continue this discussion, create a new thread.
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right
md-lock This topic has been closed by the moderator
medal 5000
5 years 166 days ago
What did you try to do?
Deleting and reinstalling app.

What happened instead?
Still getting a black screen after watching ads for 5% driver healing.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPhone 6s

What is the operating system?
iOS

What is the version number of the operating system?
12.3.1

Can the bug be reproduced?
Yes, anytime I try to watch an Ad on the app, after completing the reward time, the app black screens and never comes back. Opening and closing fixes the freeze, however the reward is not earned for watching the ads.

Additional comments:
This occurs during any and all ads on the mobile app, no matter what the reward is for or from what tab the ad is located.
md-quotelink
medal 6083 Community Manager
5 years 166 days ago
Hello,

Can you record how you get this error please?
md-quotelink
md-lock This topic has been closed by the moderator
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right

You must be logged in to post a reply.