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Not getting paid for Quick Races

This thread is closed because it is solved.
1
This topic has been closed by the moderator
5000
5 years 330 days ago
What did you try to do?
Took part in about 3 Quick Races

What happened instead?
Payment didn't reflect in Finances and history either

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Infinix

What is the operating system?
Android

What is the version number of the operating system?
6.01

Can the bug be reproduced?
Yes

Additional comments:
5011
5 years 330 days ago
Hi Segun! Thank you for reporting this! I've notified the developers about this.
5000
5 years 328 days ago
I also have quick and league races I have not received payment for. 
5000
5 years 328 days ago
I did a quick race also finally came in first , after the race not getting paid .
5011
5 years 328 days ago
Thanks for providing us with that feedback.

Jack has informed me he will begin addressing this problem tomorrow!
5066 CEO & CTO
5 years 327 days ago
The issue is resolved now. What happened was simple and a mistake, basically the code for awarding cash was told not to run if the player was in a league along with the level XP stuff, they got caught in the same update when XP was stopped while in a league. The bug therefore only impacted players in leagues. Those not in leagues got cash.

Apologies for any inconvenience this caused, it will award cash from now.
5000
5 years 327 days ago
Okay. It's working now, good job guys?
5000
5 years 327 days ago
I did not get paid for my last league race. 
5011
5 years 326 days ago (Last edited by Yunus Unia Blunion 5 years 326 days ago)
Justin
I did not get paid for my last league race. 



Hi Justin! This thread is specifically regarding getting sponsor income from Quick Races. You are describing something regarding a league race. We discourage posting about issues that aren't relevant to the original topic of a thread and recommend creating a new thread or utilize an existing thread describing the same thing if one exists— otherwise, the mods might issue a warning! :)


After checking your account, your sponsor income is listed in your Finances history for June 2.
If you are having trouble finding this, please create a new thread and I will assist you further!

Edit: I wrote June, but I meant to write July. Apologies!
This topic has been closed by the moderator
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