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Forums > Global Forums (English) > Help & Support

Unresolved
Account restarted

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Sam Silva medal 5000
5 years 153 days ago
Good Morning.

I'm having problems with my account.
Since yesterday (07/01), I was trying to change the profile image of the manager, and could not, since the game accused my email was already in use by another account. This morning, I decided to change the manager's contact email to see if it solved the problem. I used another email that is linked to my other account in the game. It turns out that I can not log into my account any more.  I requested a password recovery and, in carrying out the process, my account was reset and started as a new manager.  I request support for account recovery, as the league season begins tomorrow.

Thank you in advance.
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Gustavo Heiden medal 5167 Super Mod
5 years 153 days ago (Last edited by Gustavo Heiden 5 years 152 days ago)
I'll talking to him first. If I can't solve that i'll ask more information about the accounts.

EDIT: As it was a problem about login, I've asked for him to send an e-mail to support.

I'll mark this as solved when he tells me it's OK.
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