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Tokens gone for nothing

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medal 5000
5 years 139 days ago
Was hast du versucht zu tun?
I wanted to heal a driver for 10tokens

Was ist stattdessen passiert?
It took the tokens, but didn‘t heal the driver

Passierte das Problem, während du W-Lan, Mobile Daten oder beides genutzt hast?
Wi-fi

Ist dieser Fehler in der App, auf dem PC oder bei beidem aufgetreten?
App

Welches Gerät?
iPhone 8

Welches Betriebssystem?
iOS

Auf welcher Version ist dein Betriebssystem?
12.3.1

Kann der Fehler wiederholt werden?
Not clear. I had already once the suspicion that it happened before, but wasn’t sure. But that time I saw the tokens being taken and the driver with unchanged health status

Zusätzlicher Kommentar:
It’s mostly annoying that the tokens ate just gone, it doesn’t have an immediate impact on the gameplay
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medal 4977 Moderator
5 years 137 days ago
Hello Ralf, I'm sorry you encountered a problem with the game and I flagged your post for support to look into. Could you post which driver you tried to heal? Support staff should be able to see it in the logs anyway but in case there's an error it'd be nice to know.
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medal 5836
5 years 137 days ago
Hi Ralf, thanks for waiting! We've added back the 10 tokens you lost and gifted you 5 extra tokens.
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medal 5000
5 years 137 days ago
Hi Frank and Yunus
Thank you very much. Unfortunately I cannot say which exactly it is anymore. As I have two newer drivers which I am training now to have them ready for next season.
Thank you very much for the generosity. 
Keep up the great work, really awesome game
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