Vasilis Ts medal 5000 11 years 274 days ago
For some reason, it seems that I have no engines left although I should have had a restock 2 races ago.
When I try to fit a new engine I get the following message: "You have 0 engines available, with a restock due in 18 races"
I tried to switch from my current supplier to another one but with no luck...
Any ideas?
Andrew Hurn medal 5000 11 years 274 days ago
Vasilis, please log a call with the helpdesk and Aaron will be happy to assist you.
https://igpmanager.com/account/helpdesk/index/p/index/index
Amelia Lyons medal 5235 11 years 274 days ago
Must of been a bad glitch in the game.
As Edwin has advised, contact the helpdesk and they'll fix the problem for you. If you get no help, harrass Jack or Andrew.
Vasilis Ts medal 5000 11 years 274 days ago
I did that but no response yet.
I had to spend some of my reward points just to get a fresh engine for tonight's race, haha
Aaron Shiffer medal 5000 11 years 273 days ago
The issue was resolved before his race, the reward points were reimbursed and most importantly - don't harrass Jack or Andrew. Harrass me. Go to the help desk and submit a ticket. That's why I'm here. If people harrass them everything else slows down. There hasn't been an issue sent to me that could be fixed that wasn't fixed since I've been here. You may not hear from me immediately, but you can be confident that I've seen your help desk email and I'm working on it. It might not be resolved the way you wanted it, but I will at least try to explain why it was resolved the way it was.
Vasilis Ts medal 5000 11 years 271 days ago
Just to be clear, the issue I had was resolved the same day I posted the ticket to the help desk and I am 100% happy with the response from Aaron and the rest of the staff. Thanks guys...
Andrew Hurn medal 5000 11 years 271 days ago
Thank you for that Vasilis