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Setup changes not saving

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medal 5405
5 years 109 days ago
What did you try to do?
Change setup

What happened instead?
Reverted to previous setup

Did the problem happen while using wi-fi, mobile data, or both?
Mobile data

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
iPhone

What is the operating system?
iOS and Windows 10

What is the version number of the operating system?
12.3

Can the bug be reproduced?
Yes I have saved and resaved

Exited app

Started again with same result

Started IGP through Chrome 75 (64 bit) - same result

Additional comments:
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medal 5013 Super Mod
5 years 98 days ago
Hi No Ch, are you seeing this every race or did it happen just once?
Could it be that you had received the "ideal setup" daily reward? You should in that case notice in the setup screen that the "ideal setup" button has become disabled. In that case the game will always automatically apply the best setup to your car and if you change it, it will indeed revert back to the ideal setup.
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medal 5405
5 years 96 days ago
Hi Gert

This has only happened on two occasions. 

Once where ride height and wrong did not save. 

For a race a few days later, my advanced setup did not save however using Chrome on my PC resolved that one. 

I don't recall winning the ideal setup daily reward though that could be the answer. 

Happy to close this bug report. If I see another one I'll back reference this
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medal 5013 Super Mod
5 years 96 days ago
Thanks for your answer. We'll close it then for now. Next time when it happens, surely check if you have the ideal setup daily reward. Also try clearing the cache from the app, if it doesn't work on the app but does work on pc. If then it still behaves wrong, you can indeed make a new report. A video of what is happening could also be useful for devs to understand what you are seeing. 
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