Ronald Boylan medal 5000 11 years 250 days ago
I tried using the free 2D viewer, and it was the same content as live timing .
What am I doing wrong?
Gianluca Santamaria medal 5000 11 years 247 days ago (edited 11 years 247 days ago)
Same issue here. 2D Viewer shows live timing content. Used up first free trial.
Running windows 8 (64-bit) and followed all relevant recommendations.
Java up to date (1.7.17) (running latest version of 7 rather than 6 - maybe that's the problem?)
Also disabled Avast! virus scan.
Tried with both Firefox and Chrome.
No luck.
Andrew Hurn medal 5000 11 years 247 days ago
I will ask for this to be investigated
Ronald could you please provide some more info about your system. Thank you
Andrew Wiseman medal 5000 11 years 247 days ago
I have developed a fix for this. There was a bug in the recent update affecting trials. I'll deploy this tomorrow and will reset trials that have been affected.
Adam Dooks medal 5000 11 years 247 days ago
Thanks, I have had the same problem. Otherwise, I've really enjoyed my first few races.
Simon Paquette medal 5000 11 years 245 days ago
Andrew, has this "fix" been taken care off yet? I had the same problem and I would like to try it to make sure it works. I would like to subscribe before sunday and take advantege of the sale.Thank you
Andrew Wiseman medal 5000 11 years 245 days ago
That's the trials bug fixed now.
Andrew Wiseman medal 5000 11 years 245 days ago
I have now unlocked all of the trial runs that were affected by this.
Simon Paquette medal 5000 11 years 245 days ago
awesome it's working fine now. Thank you
