Unresolved

Multiple disconnect/long lags during all races

What did you try to do?
Everything!!

What happened instead?
Nothing!!!!

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPhone 8+

What is the operating system?
iOS

What is the version number of the operating system?
12.4.1

Can the bug be reproduced?
Every race - multiple disconnects and at the best, long 5-10 second lags, no matter whether on 4g or Fibre WiFi. Happens in all races in all leagues. Been happening more and more in last 2 months since new phone. I’ve cleared the cache before joining race and when it’s disconnected me and it doesn’t get any better.

Additional comments:
Is there anything I can do to sort this out because it’s very annoying.......

2 weeks have passed now - still sane problems. 

Please coul one of the team look into this and respond???

Similar is happening to me also. The difference is that I use PC with up to date Firefox browser and I have only one long disconnect from the race maybe around 45 sec. Yesterday it was on lap 19 Malaysian Grand Prix and this is going on for at least a month now.

Goran - I’m sure there are a lot more too - there are usually numerous people leaving and joining in every race I manage.

It’s time the developers looked at this and investigated. 

The only way this will happen is if everyone suffering these issues shouts up. 

Yesterday I was using my android phone for racing and I had the same long 45-sec disconnect from the race.

Same issue reported and acknowledged here -> https://igpmanager.com/forum-thread/27271

Just a quick reply that my issue with the long disconnect is now resolved in the last 2-3 races.

I’m still disconnecting 3-5 times per race minimum.

Are we going to hear about the problem is - how it can be resolved??