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2D viewer not showing accirate positions

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medal 5000
11 years 211 days ago
I've watched two of my trial 2D races, and in both races, the car position on track is not accurately reflected in the 2D viewer. Neither race position or time seem to be correct. Is this usually how it appears, or is it an issue with the viewer?
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medal 5000
11 years 211 days ago
I had the same issue with 2D trials. When spectating a race, all the cars are shown very close to each other on the track despite huge gaps in the timings. When spectating the same race with the 2D viewer logged in as a subscriber, the car positions are shown correctly.
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medal 5000
11 years 209 days ago
This will be investigated
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medal 5000
11 years 209 days ago
I have to agree with the thread creator, tried two of my trials and the car positions were completely at odds with the timing. All cars were very bunched until the first stop, when it seemed to grab cars from random spots on the track and chuck them out in no order what so ever. They tyre deg ratings on the timing seemed accurate as far as I could tell, by the track position were way off.

Is this just an issue with the trial version? I see value in the extra telemetry, but hard to justify when the positions are so far off.

S.
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medal 5000
11 years 209 days ago
same issue for me. could have won but the issue made me think i had to push, meaning i messed up my tires which dropped me down. won championship though so didn't ahve any impact.
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medal 0
11 years 209 days ago
"Roy
I've watched two of my trial 2D races, and in both races, the car position on track is not accurately reflected in the 2D viewer. Neither race position or time seem to be correct. Is this usually how it appears, or is it an issue with the viewer?


No issue for sure. If was any game developer would have come here and answer that.

2D trial sucks, and it is a shame!!

And developers are not worry with some trials.
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medal 5000
11 years 209 days ago
Lol, because of this bug I was like why in the world would I pay to have a feature that doesn't even work.  I've had the timing show me that I'm a few positions behind somebody but in the 2D viewer it shows them running behind me.  WTH haha...they're probably like it's free, why you complaining and will get to it whenever they want to.
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medal 5000
11 years 208 days ago
I can assure you that all issues are taken seriously regardless of whether they affect subscribers or otherwise. This issue is being worked on, it's just taking a while to fix.

If you have lost free trials of 2d please log a call with the helpdesk & Aaron will be happy to assist you.

https://igpmanager.com/account/helpdesk/index/p/index/index
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medal 5000
11 years 208 days ago
I had two races on my trial and it was like that but when i subscribed it just went all fine..
So i would say this should only be on the Trial 2D Viewer.
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medal 5000
11 years 207 days ago
I've just had the same problem in my first look at the 2D viewer, doesn't relate at all to the race.
Cars also flew about the track on accasion to appear in completly different areas of the track. There was also an issue with the DRS icon over the cars. Many cars in the race seemed to use the DRS and at Random points and corners on the track. I was a bit dubious then the icon appeared over my car and as it's my first race clearly don't have it.
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medal 5000
11 years 206 days ago
I am investigating this now.
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medal 5000
11 years 206 days ago
FYI Andrew the old "Spain DRS" bug is still there. It's been reported on the forums for almost a year now but as far as I can see nothings been resolved.

The bug is that on lap 2 (before DRS is enabled), random cars get DRS while others do not. It's not a visual bug. DRS is definitely enabled for those random lucky ones.

Watch any Spain race with a big field of drivers and I guarantee you'll see it happen.
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medal 5000
11 years 206 days ago
"Artomy
FYI Andrew the old "Spain DRS" bug is still there. It's been reported on the forums for almost a year now but as far as I can see nothings been resolved.



The bug is that on lap 2 (before DRS is enabled), random cars get DRS while others do not. It's not a visual bug. DRS is definitely enabled for those random lucky ones.



Watch any Spain race with a big field of drivers and I guarantee you'll see it happen.


Race was Germany and not Spain.
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medal 5000
11 years 200 days ago
"Andrew
I am investigating this now.


Is there any news on a fix for the 2D trial?

I've also used it twice and both times had problems with cars being in the wrong place.
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medal 5000
11 years 199 days ago
noveo.las,carreras
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medal 5000
11 years 199 days ago
I have applied a fix for this problem.  I'm now just waiting on a good time to deploy it.  That should be later on tonight.
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medal 5000
11 years 199 days ago
great news, although I only have 1 trial left :(
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medal 5000
11 years 199 days ago
Rob, if you log a call with the heldpesk, they can give you some more trials of the 2d.


http://igpmanager.com/account/helpdesk/index/p/index/index
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medal 5000
11 years 198 days ago
I've now deployed this fix.  There should be some improvement to the system efficiency too so you should see fewer lag spikes.  I've also reset the trials that were affected by this.
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medal 5000
11 years 198 days ago
Only just found this post, i too had the same issue, and wondered why people would buy it with it being so out of sync, changed browsers and everything, did a forum search but found nothing at the time. Good to see that i wasn't alone, would be interested to see the difference now its fixed.
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