Security Alert

I''m currently in a race trying to use either my 2D trial or live timing with control and each of those prompts me with "Application Error, SecurityException Your security settings have blocked an untrusted application from running" and I can't figure out how to allow it. I've tried turning off my firewall or looking to allow a program and can't get anywhere. Help would be greatly appreciated!

The security box is the first thing that comes up on my computer.  You have to click the 'Yes i accept the risks' box then click on the 'run' box.
It should run ok after that.  It is a Java issue so you should not have to turn off any firewalls or applications.

It is a pop up box, and they occasionally "pop-under". Minimize all windows, and see if you can find it that way....

Yeah it does the same thing for me.  I don't check the box that says to never show this again, just so I know that's there's a potential "risk" by running the Java App.  Everything works fine, and I don't get any errors on my computer.

I can't find any pop up anywhere to let me view the race and I'm getting the same prompting this week too. Damn it I want to really play this game but I won't start paying unless I know I can play.

Hank,

What system & browser are you running?

You may find some help here too:

http://igpmanager.com/play/?url=forum-thread/1195

Let me know how you get on.

Regards, Edwin

I didn't even get to see how the 2d viewer was because of the bugs..

Thanks for the speedy reply Edwin. I'm running a Windows 7 64bit system with google chrome as my browser. I'm loving this game but I'm feeling a bit frustrated too. I just finished 7th in Monaco in my league, my fourth race. Which is great! My first points which I'm ecstatic about, but if I could have had control over my strategy live I'm sure I could have made 2 more places. Plus even though I haven't been able to get it to work I've already used up 2 of my 2D trials. Is there anyway they might be reset?

Incidently this issue also occurs when I try and just view the live timing plus control so it's not just isolated to the 2d viewer it seems. I am only able to view live timing with no control without issue. I would really appreciate any assistance people can offer to get me to a place where I at least can control my strategy live.

I have tried a few things with Chrome and maybe the following might help.  You will probably have tried them all but here goes.

Click on the Chrome 'customise & control page button (it looks like this =)
Settings/advanced settings/privacy/content settings
then try enabling or disabling any of the buttons under Cookies, Images or Javascript.

If that doesn't work then maybe something else on that page has an effect!

I certainly messed up my ability to view the game but couldn't actually get the same message as you.
Good luck

This sounds similar to a problem I had. Try internet explorer then go to internet options under the security tab and uncheck "enable protected mode" I also had to change my anti virus software from Kaperskey to Mcafee because Kaperskey would not allow the Java stuff while it was installed even if I turned it off. After a recent windows update my Livery editor would no longer function using Chrome. I havn't fixed this as it still works using internet explorer

Well I managed to figure out why I was having the issue I was. Apparently at the security level I was running Java it will only prompt an untrusted java source and never give you the option to allow it anyway so I needed to adjust my java settings before it would give me the option to allow the 2D trial. I'm very excited for next week's race now! Given that I "used" 2 trials without actually being able to get them running what are the odds that I could have those 2 trials returned to me? I'm very interested in continuing on as a paying subscriber but I would like my full trial first in the account I've already started. Thanks to everyone for their speedy and helpful suggestions. 

Phew - so glad you found the problem.  You can help now if someone else has the same issues too :)

Go to the helpdesk, about your 2D trials, as they should be able to help you from there.

I'll try and keep an eye out. I decided to just go ahead and get the year subscription. I put ungodly amounts of time into thinking and planning for races in this game so I might as well support it's development. Of course now I'm having an issue figuring out how to get my livery editor started but that's for another thread if I can't figure it out. See you all on the race track!