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Forums > Global Forums (English) > Bugs

Solved
Bidding on CD

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Dean Michael medal 5000
5 years 19 days ago
What did you try to do?
I was trying to bid on a CD. I had tokens and money left

What happened instead?
Game wouldn’t let me bid after using 10 tokens. Saying I didn’t have enough. I did

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPhone

What is the operating system?
iOS

What is the version number of the operating system?
iOS 12.4.1

Can the bug be reproduced?
First time it’s ever happened to me

Additional comments:
It’s annoyed me wasting that many tokens to lose the bidding through the games fault
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Gert Rose medal 5013 Super Mod
5 years 19 days ago
Hi Dean,
I've marked your post for attention by support. They can reimburse your lost tokens. 
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Kristine Del Rosario medal 5000
5 years 18 days ago
Hello Dean,

I'm so sorry to hear this. I have returned your 13 tokens. In addition, I have sent 3 tokens to make up for the inconveniences that this has caused.
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