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Can't buy now

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medal 5000
5 years 20 days ago (Last edited by Alessandro Bonifacivs 5 years 20 days ago)
Cosa hai provato a fare?
When I see some staff that I want to "buy now" the button is "deactivated" (grey) and I can only make an offer. Why? (Nobody has already made an offer)

Cosa è successo invece?
Can't buy now

Il problema si è verificato durante l'utilizzo di dati Wi-Fi, mobili o entrambi?
Both

Il problema si è verificato nell'App, sul PC o in entrambi?
Both

Qual è il modello del tuo dispositivo?
PC and Samsung Galaxy Note 8

Qual è il sistema operativo?
Android

Qual è il numero di versione del sistema operativo?
9

Quale sistema operativo ha il tuo PC?
Windows 10

In quale browser hai riscontrato il problema?
All

Può essere riprodotto il bug?
Yes

Commenti addizionali:
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medal 5013 Super Mod
5 years 20 days ago
hi Alessandro, I've flagged your post for attention by support/devs.
Do you see this with every staff?
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medal 5836
5 years 20 days ago
Please clear the cache from your browser and the app. Let us know if that takes care of the issue.
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medal 5000
5 years 19 days ago (Last edited by Alessandro Bonifacivs 5 years 19 days ago)
Gert
hi Alessandro, I've flagged your post for attention by support/devs.
Do you see this with every staff?

Hi Gert, yes, with every staff. I can only "make an offer" or buy with 3 tokens from the black market.

Yunus
Please clear the cache from your browser and the app. Let us know if that takes care of the issue.


Hi, I am trying but I think this should not be the problem because this happens with every device I am using (two PCs, smartphone with two different browsers and Android app)

Update: tried to clear data, cache and uninstalled the app. Still happening. And with my 2nd account all works fine using the same devices.
How can I upload a screenshot?
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medal 5000
5 years 19 days ago
Update2: tried to uninstall the app from both my devices and this seems like to have solved the issue. Thx guys, I think that's all for now :)
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