Solved

Purchased tokens for real money, didnt get tokens

What did you try to do?
Tried to purchase 180 tokens for real money

What happened instead?
Money was withdrawn from my card, but no tokens were received

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung Galaxy Tab S6

What is the operating system?
Android

What is the version number of the operating system?
Android 9

Can the bug be reproduced?
I dont know

Additional comments:
Please help either to return my money or to get the purchased tokens

Hi Vladimir,

I'm so sorry for the inconveniences.

Ending the iGP Manager app's background process, also known as a force quit, then restarting the app may help redeem your purchase and the tokens added to your account.

If the tokens still have not appeared, please send us an email to support@igpgames.com and include the following information:
1) The receipt(s) you received via e-mail from Google Play or Apple
2) The e-mail address for your iGP Manager account if there is one
3) Your team name and league name