Jared Holmes medal 5000 4 years 365 days ago
What did you try to do?
Won the championship in pro. This is my second championship. My stats still only say 1 championship and I didn't level up to elite.
What happened instead?
Still in pro.
Did the problem happen while using wi-fi, mobile data, or both?
Both
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
Samsung note 9
What is the operating system?
Android
What is the version number of the operating system?
Rev 1.1
Can the bug be reproduced?
I don't know
Additional comments:
Joshua Johnson medal 5000 4 years 365 days ago
I'd take guess and say the Pro tier didn't have enough teams to activate promotion, so you weren't promoted. Don't know why your championship stat wouldn't update though.
Gert Rose medal 5013 Super Mod 4 years 364 days ago
Hi Jared,
Looks like the numbers 2-4 did get promoted to elite, only you as champion didn't. I'll flag this with high priority to support so they can manually promote you before the new season starts.
The championship stat not getting updated is probably a symptom of this non-promotion bug.
Kristine Del Rosario medal 5000 4 years 362 days ago
Hi Jared,
I'm so sorry for the inconveniences.
I have promoted your account to Elite tier.
