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No promotion from rookie tier

This thread is closed because it is solved.
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6171
5 years 213 days ago
What did you try to do?
Top 2 teams didnt get promoted from rookie but they did from pro

What happened instead?
Promotion didnt occur in rookie

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung

What is the operating system?
Android

What is the version number of the operating system?
S8

Can the bug be reproduced?
No idea

Additional comments:
5000 Super Mod
5 years 212 days ago
Hi Lars,
Looks like it's Tony Blight and Chris Upton who didn't get promoted? There were 15 teams in the rookie tier, so they should indeed have gone up. I've flagged this with high priority to support so they can hopefully promote these two managers manually before your next season starts.
6171
5 years 212 days ago

Gert
Hi Lars,
Looks like it's Tony Blight and Chris Upton who didn't get promoted? There were 15 teams in the rookie tier, so they should indeed have gone up. I've flagged this with high priority to support so they can hopefully promote these two managers manually before your next season starts.


That's correct Gert. Thanks for the quick response I really appreciate it

6171
5 years 211 days ago
I've also noticed that wen I look in my league activity page I have 2 Chris Upton's. I dont know if this has anything to do with the error in promotion 
5000
5 years 211 days ago
Hello Lars,

I have promoted the following players to Pro tier.

Please let me know if I could be of any further help.
6171
5 years 210 days ago
Thats great, thanks alot
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