Solved

Spent 13 tokens on $23.3m daily deal and got nothing

What did you try to do?
Tried to buy daily offer of $23.3m

What happened instead?
Lost 13 tokens and didn’t receive the money I tried to buy

Did the problem happen while using wi-fi, mobile data, or both?
Mobile data

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPhone 6S

What is the operating system?
iOS

What is the version number of the operating system?
13.1.3

Can the bug be reproduced?
Yes-this is the second time it’s happened

Additional comments:

Hi Matt,

Thank you for patiently waiting.

I have sent you the money and 3 tokens to make up for the inconveniences that this has caused.

Awesome, thanks for resolving it so quickly!

I’ve done this twice, spent one token on £2mil I think daily deal I can’t remem and about a week ago 4 token on whatever the amount was and received nothing both times!!!!!!

Hi Shaun,

I'm so sorry for the inconveniences.

I have sent you the 2 million cash and returned the 4 tokens. I have added 2 tokens to make up for the inconveniences that this has caused you.