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    medal 0
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I didn't recieve the engines I bought from the shop

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medal 5003
4 years 107 days ago
Cosa hai provato a fare?
I tried to look both on the app and on the website but the result didn't change. The shop says bought, it was a special offer, but I didn't recieve them

Cosa è successo invece?
I didn't recieve the engines I bought after double checking

Il problema si è verificato durante l'utilizzo di dati Wi-Fi, mobili o entrambi?
Wi-fi

Il problema si è verificato nell'App, sul PC o in entrambi?
Both

Qual è il modello del tuo dispositivo?
Sony xperia xz premium

Qual è il sistema operativo?
Android

Qual è il numero di versione del sistema operativo?
Android 9 pie

Quale sistema operativo ha il tuo PC?
Windows 10

In quale browser hai riscontrato il problema?
Chrome

Può essere riprodotto il bug?
I don't know why it happened and I am not sure of it's me or the game

Commenti addizionali:
md-quotelink
medal 4918 Moderator
4 years 104 days ago
Hello Pier Luigi, I'm sorry to hear you had problems with the shop. I've marked your post for support to look into it and get you your due engines.
md-quotelink
medal 5000
4 years 102 days ago
Hi Pier,

I'm so sorry for the inconveniences.

May I ask if you can provide me the following:

- Approximate date and time when you bought the deals
- Exact deals that you bought (please specify, for example: 10 engines in exchange of 8 tokens)
md-quotelink
medal 5986
4 years 102 days ago
Mine was 12/17/19  4 coins for 6 million was yesterdays deal and now I'm broke lol help!!
md-quotelink
medal 5000
4 years 102 days ago
Hi Theo,

I'm so sorry to hear this.

I have sent you the money and 2 tokens to make up for this problem.
md-quotelink
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