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Promotion failure

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Jock Bauer medal 5000
6 years 289 days ago Translate
2 rookies in my league that should have been promoted, didn't move up to pro. Please help
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Connor Cooper medal 5185
6 years 289 days ago
I will flag this to support. To make it easier for support, could you please provide the manager name of the managers that should have been promoted. 
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Jock Bauer medal 5000
6 years 289 days ago
Kevin Atley and Paul Phillips. Still in rookie. Should now be in pro 
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Kristine Del Rosario medal 5000
6 years 288 days ago
Hi Jock,

Thank you for patiently waiting.

I have promoted them from Rookie to Pro tier.

Let me know if I could be of any further help.
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