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Lost coins

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medal 5000
4 years 299 days ago
Wat probeerde je te doen?
I tried buying 23.5miljoen for 13 coins in day store

Wat gebeurde er in plaats daarvan?
I lost my 13 coins but no money

Deed het probleem zich voor terwijl je wifi of mobiele data gebruikte, of bij beide?
Mobile data

Deed het probleem zich voor in de app, op PC of op beide?
App

Wat is het model van je toestel?
Samsung A 3 2017

Welk besturingssysteem?
Android

Wat is de versie van het besturingssysteem?
8.0.0 and I used the Chrome browser

Kan het probleem gereproduceerd worden?
I don't have any coins so no

Bijkomende opmerkingen:
Most times I get the money directly
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medal 5000 Super Mod
4 years 299 days ago
Escalated to support
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medal 5000
4 years 298 days ago
Hi, we believe we determined what the issue was and it has now been patched and will work in the future.

The patch went live from 3pm UTC 4th February 2020

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medal 5000
4 years 298 days ago
And what now for my coins or money? 
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medal 5000
4 years 297 days ago
Hello,

I'm so sorry for the inconveniences.

I have sent you the money and 3 tokens to make up for the inconveniences that this has caused you.

Please let me know if I could be of any further help.
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