Dean Gibson medal 5000 4 years 105 days ago
What did you try to do?
Make an investment of 4 tokens for £4.1m
What happened instead?
I lost my coins but got no money
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
PC
What operating system is your PC?
Win 10
Which browser did you experience the problem in?
Google Chrome
Can the bug be reproduced?
Not Sure
Additional comments:
Connor Cooper medal 5803 Super Mod 4 years 105 days ago
I will flag this for support.
Dazaster Price medal 5000 4 years 104 days ago
Hi, we believe we determined what the issue was and it has now been patched and will work in the future.
The patch went live from 3pm UTC 4th February 2020
Dean Gibson medal 5000 4 years 104 days ago
Sounds good, will I be getting my tokens refunded?
Kristine Del Rosario medal 5000 4 years 104 days ago
Hello Dean,
I'm so sorry for the inconveniences.
I have sent you the cash and 2 tokens to make up for the inconveniences that this has caused you.
Please let us know if we could be of any further help.
