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Contract extension not done

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medal 5000
4 years 289 days ago
What did you try to do?
Extend driver’s contract, as 1 race left only

What happened instead?
Didn’t work. Lost my recent trainee

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPhone X

What is the operating system?
iOS

What is the version number of the operating system?
12.4.4

Can the bug be reproduced?
Definitely. It happened few times to my brother

Additional comments:
https://igpmanager.com/app/d=driver&id=8189914
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medal 4977 Moderator
4 years 286 days ago
Was the problem that you couldn't activate the button to extend the contract, you could click and confirm the following popup but nothing changed on the drivers contract or did it look like the contract was successfully extended but the driver left the team anyway?
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medal 5000
4 years 286 days ago
Apparently I did manage to extend it, as it showed the tab with the new pay rate and 50 races left.

Then after the race, I found a new one with talent 1 and retiring at the end.

It’s exactly same problem my brother had already twice 
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medal 4977 Moderator
4 years 285 days ago
OK, that really shouldn't happen. I reported it for someone to look into it.
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medal 5000
4 years 281 days ago
So, am I getting it back?

Just about to be relegated to Pro, since "new" driver cannot perform.
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medal 6083 Community Manager
4 years 281 days ago
Hello,

Can you share the driver’s link please?
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medal 5000
4 years 281 days ago
https://igpmanager.com/app/d=driver&id=8189914
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medal 5000
4 years 281 days ago

Antonio
Apparently I did manage to extend it, as it showed the tab with the new pay rate and 50 races left.

Sorry but this is impossible. When you renew contract, app (o browser) refresh the page with another request data from server and, if you see "50 race(s) left", it have 50 races left.
Are you sure you haven't forgotten to renew contract and, when you lost it you you thought "hey... i can say that it is a bug"?

Antonio
So, am I getting it back?

Just about to be relegated to Pro, since "new" driver cannot perform.

You did 0 points with your "ex" driver so... if you go back in Pro... i don't think problem is on driver ;)

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medal 6083 Community Manager
4 years 281 days ago
Hello,

What Raffaele said is the reality, also we don’t have any other report about it. For this time we generated a new driver with the same values and assigned him to your team. Please be more careful in the future. Thank you! ?❤️
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medal 5000
4 years 281 days ago
@ Raffaele

I'm telling you is NOT impossible. Already happened twice in another account (my bro's) with the same outcome.

And yes, I am 200% sure I didn't forget to renew contract. It was my only driver before it happened.

If I did 0 points or 300 has nothing to do with the issue. I just decided to go with that driver only, since I started training him. Competence is high in the league, so I was expecting not to make points in the beginning. Now I simply can't because the driver is super low level compared to the rest of the grid.


@Jose

There is no other report because it happened to me for the 1st time
BTW, there was no need to generate random. Driver is still available.

You should both take a look here: https://igpmanager.com/forum-thread/26175

You'll see is the exact same issue, without so much drama or unneeded "accusations". I've been around enough to know the game. So if I report something is because I think it should be brought to Dev's attention for fixing, not cause I want to take advantage of a bug.


Thanks for your time and help
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