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    medal 0
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Solved
Two accounts with same email

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This thread is closed because it is solved.
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medal 5149
4 years 72 days ago
What did you try to do?
Link my new account (2008710) with my email

What happened instead?
It worked, but when told to log in, It would not. I reset password via an email you sent me and it logged me in to my old account (1655411), which apparently has the same email address. I tried to manually log in to my new one, but it said I could not as 'two accounts have the same email' so I am stuck on my old account and I cannot log on to my new one. It also won't let me change my accounts email. Help.

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Wileyfox Spark X

What is the operating system?
Android

What is the version number of the operating system?
Android nougat 7:0

Can the bug be reproduced?
I am not sure if it is repoducable.

Additional comments:
I have also messaged José Trujillo in case this goes unseen.
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medal 5000 Moderator
4 years 72 days ago
Hello Rhys, please mail support@igpgames.com with your account details and a second email address you want to use with one of your accounts.
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medal 5149
4 years 72 days ago
Frank
Hello Rhys, please mail support@igpgames.com with your account details and a second email address you want to use with one of your accounts.



Ok
Have done
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medal 5000
4 years 72 days ago
Solved! Thanks to Bruno Brown.
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medal 5000
4 years 72 days ago

Rhys
Solved! Thanks to Bruno Brown.

Thanks to you. I mark as resolved and close the thread.
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