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Forums > Global Forums (English) > Help & Support

Unresolved
LAG

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Dean Michael medal 5000
4 years 85 days ago
Every race i’m Having lag issues. Another race I’ve been screw out of a good finish lag again this evening. Happening too often. If nothing can be done i’ll Just delete the game instead. Waste of time playing what could be a great game when it’s like this
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Matt Jukes medal 5000
4 years 84 days ago
Hi All,

I'm in the same league as Dean above and it seems to be not only dean has this issue in our league.

Please review and let us know...

Everyone in our league is getting more and more frustrated with LAG!
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Lightning McQueen medal 5001
4 years 84 days ago
I'll chime in on this thread because I've had the same issue with lag/warp multiple times during league races, even after bouncing my wifi prerace (which is steady cable internet). I feel your frustration, but it's compounded when no one replies with a fix or explanation.
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Frank Thomas medal 4992 Moderator
4 years 84 days ago
Yes, there are currently issues with lag and warpy races in some leagues and especially the App on iOS seems to be affected. The devs are well aware that this situation is frustrating for the affected managers, they really care about the game and want us to have the best and most enjoyable experience and thus issues like this are frustrating for them as well, and are working to fix this situation, hopefully soon.
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Dean Michael medal 5000
4 years 84 days ago

Frank
Yes, there are currently issues with lag and warpy races in some leagues and especially the App on iOS seems to be affected. The devs are well aware that this situation is frustrating for the affected managers, they really care about the game and want us to have the best and most enjoyable experience and thus issues like this are frustrating for them as well, and are working to fix this situation, hopefully soon.



Thanks for replying. I hope they doget it fixed sooner rather than later, especially as i’m on iOS. I do appreciate it’s not an easy task. I may depart the game and come back in a while when the issues are resolved 
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Frank Thomas medal 4992 Moderator
4 years 84 days ago
I don't use iOS so I don't know if that helps, but you could try to use the browser version of the game in the meantime. You might've to add an email address, though, if you haven't done so. But that's advisable in any case as it allows to easily recover the password or access it from a myriad of other devices if the main one gets lost or damaged.
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José Trujillo medal 4931 Community Manager
4 years 84 days ago
Hello,

I’m really sorry for this and we perfectly understand your frustration. We’re finishing the beta stage of an update that potentially should fix this issue or at least minimise the impact.
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