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Forums > Global Forums (English) > Bugs

Solved
Can’t access account with Facebook and now created new one with same account

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Christopher Moss medal 5000
4 years 61 days ago
What did you try to do?
Log in

What happened instead?
Created a level 1 account instead of me accessing my level 19

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
I phone X

What is the operating system?
iOS

What is the version number of the operating system?
Latest

Can the bug be reproduced?
I don"t know

Additional comments:
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José Trujillo medal 5000 Community Manager
4 years 61 days ago
Hello Christopher,

For the resolution of this issue we’ll need personal data so it’s better if you mail support@igpgames.com and we’ll happy to help you.
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