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Solved
League went 10 races back

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medal 5000
4 years 263 days ago (Last edited by Ben Cabral 4 years 263 days ago)
What did you try to do?
trying to Race 14th race of the calendar

What happened instead?
Race is locked  one hour before the time and it is the 4th race of the calendar. the legue went 10 races back

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
Samsung Note9 and Asus Laptop (windows10)

What is the operating system?
Android

What is the version number of the operating system?
10

What operating system is your PC?
Windows 10

Which browser did you experience the problem in?
Not a browser related problem

Can the bug be reproduced?
yes. all managers have the same problem. the league went 10 races back

Additional comments:
the championship went 10 races back. standings have been reverted to race 3rd. calendar has been revereted to  after race 3.

league #63138 
md-quotelink
medal 6083 Community Manager
4 years 263 days ago
Hello,

This should be fixed now. Please confirm. Apologies for the inconvenience.
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medal 5000
4 years 263 days ago

José
Hello,

This should be fixed now. Please confirm. Apologies for the inconvenience.



Hi José.

The problem persists, the wrong race went ahead with very few managers able to set up and race.
we're stuck at race 4 of the calendar when we were supposed to be at race 14 out of 18 in the championship.

Im the host of the league, so teh pressure is on me to try to get an answer and a fix to this. 

What needs to be done is to revert back to fridays result (7th of march) iGP of Japan. 

Thank You 
Ben C
md-quotelink
medal 6083 Community Manager
4 years 263 days ago
Hello Ti,

I'll check with devs what happened and try to get the best solution.
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medal 5000
4 years 263 days ago
Hi Jose, 
any solution yet? 

thanks 
BC 
md-quotelink
medal 6083 Community Manager
4 years 263 days ago
Hello Ti,

Sorry for the delay, I was discussing with the engineers the best solution for your league (this is a very very strange case). The best solution was to wipe the Japan race and reschedule the calendar. I hope that this solution fix the problem, even if it won’t make everyone happy. I sent 6 tokens to the whole league as compensation.
md-quotelink
medal 5000
4 years 262 days ago

José
Hello Ti,

Sorry for the delay, I was discussing with the engineers the best solution for your league (this is a very very strange case). The best solution was to wipe the Japan race and reschedule the calendar. I hope that this solution fix the problem, even if it won’t make everyone happy. I sent 6 tokens to the whole league as compensation.



HI José,

i asked the opinion of the league managers and we decided to leave things as they are, but the only problem is going to be the fact that most cars are close to maxing  out their cars design. it's gonna be interesting.

Thank you for taking time to solve this issue. 

Regards 
Ben Cabral 
md-quotelink
medal 6083 Community Manager
4 years 262 days ago

Ti

José
Hello Ti,

Sorry for the delay, I was discussing with the engineers the best solution for your league (this is a very very strange case). The best solution was to wipe the Japan race and reschedule the calendar. I hope that this solution fix the problem, even if it won’t make everyone happy. I sent 6 tokens to the whole league as compensation.



HI José,

i asked the opinion of the league managers and we decided to leave things as they are, but the only problem is going to be the fact that most cars are close to maxing  out their cars design. it's gonna be interesting.

Thank you for taking time to solve this issue. 

Regards 
Ben Cabral 


Hello,


You’re welcome. I close and mark as solved.
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