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Unable to go live race at Turkish iGP

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medal 5000
4 years 257 days ago
What did you try to do?
I try access to live race for the scheduled Turkish iGP for the league, "2020 Formula iGP Championship".

What happened instead?
I am able to go live race but then it was lagging until freezes. I restarted the app and when entering the live race, the loading is up to 50% "Connecting the server" and unable to progress further. Did multiple restarts on the app and the same happened until the end able to enter the live race only when the race ended.

Did the problem happen while using wi-fi, mobile data, or both?
Mobile data

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung Galaxy S9+

What is the operating system?
Android

What is the version number of the operating system?
10

Can the bug be reproduced?
Happened before in some of my races but never reported.

Additional comments:
Please check if there is issue with the server for accessing to live races. It may causes managers to lose critical championship points.
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Best Solution -- Selected by Bruno Brown

medal 5000
4 years 246 days ago
Hi

Today a new update has been released so your problem is definitely solved. Be sure to have the last version on your device.
Have a try and let us know.

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medal 5000
4 years 256 days ago
I Don't have this problem but I saw a guy raging in Google Play ratings for this game. He was raging about this same problem.
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medal 5000
4 years 246 days ago
Hi

Today a new update has been released so your problem is definitely solved. Be sure to have the last version on your device.
Have a try and let us know.

md-quotelink
medal 5000
4 years 246 days ago
Hi Carmelo,

Thank you for the update.
Already had the latest patch installed.
Hope the problem is solved once and for all.

Best regards and take good care.
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