Elie Sarkis medal 5000 4 years 59 days ago
Dear team,
I'm league Host of iGP World League, we have 16 players in Pro tier, the regulation was green so activated. After last race finish, the promoted players didn't been promoted and I triple check that when the race finished we was all 16 managers in Pro. Why they didn't been promoted. Note that elite players has been demoted and rookie players have been promoted.
Thank you
Jorge Monroy medal 5000 4 years 59 days ago
Please Help Us.
Gracias de Antemano.
Saludos
Kevin Bissell medal 5001 Super Mod 4 years 59 days ago
Sounds to me as if it might be a bug. I will escalate to the iGP Support Team and move this thread to the "Bugs" section.
Bruno Brown medal 5000 4 years 59 days ago
Hi @Elie @Jorge
We apologize for the inconvenience.
I manually promoted the Pro to Elite category managers and sent tokens for the inconvenience.
Elie Sarkis medal 5000 4 years 59 days ago
@bruno thank you so much for your hard work. It's solved. Appreciate your quick response. Thank you
@kevin, thank you so much for your help and make it as a bug for faster fixing, appreciate it
