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Unresolved
Boost button lag.

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medal 5000
4 years 246 days ago
What did you try to do?
Use boost in race.

What happened instead?
Boost would take 1 to 2 seconds to activate, and wouldn't deactivate until 3 seconds after I got off the button. Happened multiple times.

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung

What is the operating system?
Android

What is the version number of the operating system?
9

Can the bug be reproduced?
unsure

Additional comments:
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medal 6083 Community Manager
4 years 246 days ago
Hey Joshua,

I'm not able to reproduce this bug you're reporting on the last app version 3.602. Can you check if you have this version please?
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medal 5000
4 years 246 days ago
I have version 3.601
md-quotelink
medal 6083 Community Manager
4 years 246 days ago
Hello,

Can you try 3.602 please?
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medal 5001
4 years 246 days ago
Uninstalled and reinstalled app to get version 3.602.  Boost either has a delayed activation and/or deactivation, or doesn't activate at all. Chat comment delay now also an issue.
md-quotelink
medal 6083 Community Manager
4 years 246 days ago
Hey Joshua,

Thank you for your report. Tomorrow I’ll discuss about it with dev team.
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medal 5001
4 years 244 days ago (Last edited by Joshua Johnson 4 years 244 days ago)
Update: At today's race for this account, my remaining boost, 25%, was used up completely without me touching the button on the penultimate lap.
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medal 5422
4 years 244 days ago
Is it possible that the whole new race viewer is lagging the old one? I observed similar situations with boost with getting/missing DRS and setting push levels. especially for the app users a problem, while the computer users do not have issues.
It feels like the new viewer is slower than the old one. 
I struggle with that since the update 
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medal 4860
4 years 242 days ago
Exactly the same bug but happened to me on our last race, Sunday 29th.
We all experience some sort of lag-issue in the race.
On my case, I was on a computer, using ethernet cable, 100/100 Mbps connection with windows.

Tried to do a one-touch kers to get out of the DRS and the game ended up eating 12% of my KERS. It wasn't the keyboard, it was a fast click with the mouse.

I don't think is something specific of the Android app. Feels more like the servers lagging and causing this kind of issues.
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medal 5000
4 years 241 days ago

Tanis
Exactly the same bug but happened to me on our last race, Sunday 29th.
We all experience some sort of lag-issue in the race.
On my case, I was on a computer, using ethernet cable, 100/100 Mbps connection with windows.

Tried to do a one-touch kers to get out of the DRS and the game ended up eating 12% of my KERS. It wasn't the keyboard, it was a fast click with the mouse.

I don't think is something specific of the Android app. Feels more like the servers lagging and causing this kind of issues


Is the padlock icon next to boost a factor. You can press this off and on? Useful for.....?
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medal 5000
4 years 241 days ago
I’ve had the same issue on an iPhone 10 running IOS 13.3.1 and app version 3.602. I tried with both wi-fi and using cell data.

It isn’t consistent. At times it works fine, but usually there is at least some lag. At times the lag is as much as 2-3 seconds for the boost to activate and 3-5 seconds delay in deactivation.
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