ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

"Continued 2D Pack"

warning
This thread is closed. Threads older than 6 weeks are closed automatically. To continue this discussion, create a new thread.
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right
md-lock This topic has been closed by the moderator
medal 5000
11 years 104 days ago
On http://igpmanager.com/account/signup, it says:
"Continued 2D Pack"

Thing is, I do want subscription, but I don't want it to be automatic.

Question:
Will at the end of my current subscription, the fee automatically deducted from my Paypal account?
If so, how do I cancel that?
md-quotelink
medal 5000
11 years 104 days ago
Jaap, Aaron on the helpdesk is an expert on these financial matters. If you log a call he will be more than happy to assist you
md-quotelink
medal 5000
11 years 104 days ago
Alright, I did now.

I do wonder if there are more people with questions about this, as it's kinda vague to see if the subscription is automatically renewed or not.
md-quotelink
medal 5000
11 years 104 days ago (edited 10 years 329 days ago)
For the benefit of anyone else looking here in the future: When you are on that payment screen, if all you wanted to buy was some reward points, the system needs a subscription choice checked, so you would select the "continued 2D subscription" option to let the system move on to the purchase of points. Once you do that, you will see that listed on your account page.

As for the actual 2D subscription auto-renewal, when you sign-up for the subscription, PayPal creates a recurring payment profile. At the end of the subscription term, that recurring payment profile will automatically charge the renewal fee to whatever card or PayPal account you used for the initial subscription. It is possible to cancel that recurring payment profile at any point during that initial subscription before it renews. I'm working on figuring how people can do it themselves and I will post it here when I have an answer, but really, the easiest way is to submit a helpdesk ticket and we can do it from our end. Cancelling that recurring payment profile doesn't impact your existing subscription to the 2D viewer in any way. It just means that at the end of the subscription term, you will need to pay for a new 2D subscription. If you have any other questions, people can post them here or submit a helpdesk ticket.
md-quotelink
medal 5000
11 years 104 days ago
Alright, thanks for clarifying.
I just logged into my Paypal and cancelled it myself.

I will get new subscription when this one runs out, I just don't like it going automatically.
md-quotelink
medal 5000
11 years 104 days ago
Thank you for that detailed explanation Aaron
md-quotelink
md-lock This topic has been closed by the moderator
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right

You must be logged in to post a reply.