James Reay medal 5000 4 years 238 days ago (Last edited by
James Reay 4 years 238 days ago)
What did you try to do?
Bid on a new staff auction in knock out stage
What happened instead?
Bid button greyed out, but nothing happened until auction was lost.
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
PC
What operating system is your PC?
windows 10
Which browser did you experience the problem in?
Edge
Can the bug be reproduced?
Probably.
Additional comments:
Frank Thomas medal 4977 Moderator 4 years 237 days ago
Hello James, I'm sorry to see you really had bad luck with transfers. I'll mark this one for support as well. For ease, how many rounds you were already into that auction (support can check token history to figure it out if unknown, though)?
Clearing cache or restarting browser/app can help recover the auction, although time is a bit short in knock-out. Also Edge isn't a supported browser and is known to cause problems, although this one looks more like a desynced auction.
Bruno Brown medal 5000 4 years 236 days ago
Hi @James
I suggest, if it happens again, you clean out your cache and then come back to the auction. I know that especially in the knockout phases time is short, but you should make it if you notice it quickly.
As for the tokens, I returned the lost token and added a small fee.
Regards
