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Forums > Global Forums (English) > Bugs

Solved
Survey a Bug

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Herbie Rides Again medal 5001
5 years 67 days ago (Last edited by Herbie Rides Again 5 years 67 days ago)
What did you try to do?
Completed survey on my other account on iPhone.

1.did not get tokens (message received saying credit failed)
2.  Every time I try to open iGP app it takes back into survey

What happened instead?
As above

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPhone SE

What is the operating system?
iOS

What is the version number of the operating system?
13

Can the bug be reproduced?
Can not longer access app just survey

Additional comments:
Resolved by deleting app and reinstalling, but doesn’t inspire confidence to complete future surveys

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Simon Mahon medal 5660
5 years 66 days ago
I've been asking for days now where my messages or tokens are,
I still haven't had them
Good luck with this ?
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John Doe medal 5000
5 years 66 days ago (Last edited by John Doe 5 years 66 days ago)
Hi @Mitchell 

Thank you for letting us know.
I'm glad everything worked out

Regards
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