Jaffapix DJ medal 5075 4 years 41 days ago
What did you try to do?
Using the mobile app, since the update, I am only getting the chance to watch 1x advert for each reward type.
What happened instead?
1x finace bonus
1x car part not 5
1x driver healing
Did the problem happen while using wi-fi, mobile data, or both?
Both
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
Samsung S8
What is the operating system?
Android
What is the version number of the operating system?
Last update 01 March 2020
Can the bug be reproduced?
Same thing every day...
My drivers are not being trained as fast and my parts store has gone from well over 200 down to 24 only!!!!!
Additional comments:
José Trujillo medal 4912 
Community Manager 4 years 41 days ago
Hello,
If the button does not appear it is not iGP Manager's fault, it means that the advertisers of the platform have nothing to show at that time for your country/region. We can't do anything about it, it's something external and foreign to us.
Note: With this global situation (COVID-19 pandemic) most of the advertisers don’t want to show their ads.
I move to Help & Support because this isn’t a bug.
Jaffapix DJ medal 5075 4 years 40 days ago
But I have another much older account on my other phone, and I get full adverts every day.... same android version.
José Trujillo medal 4912 Community Manager 4 years 40 days ago
Jaffapix
But I have another much older account on my other phone, and I get full adverts every day.... same android version.
Hello,
Advertisers can set a lot of parameters, one of them is device range.
