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Lost Drivers (Glitch)

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medal 5000
4 years 225 days ago
What did you try to do?
Lost both my race drivers after today's race, even though both race contracts were not close to renewal (around 15 races left on both contracts)

What happened instead?
Lost both drivers

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Windows 8.1.1

Which browser did you experience the problem in?
Google Chrome

Can the bug be reproduced?
I read this happening for another manager, and sadly, it has happened over here

Additional comments:
Bought both drivers back thankfully, but at a cost of 6 Tokens, $21,299,511, as well as drivers now on a salary of $1.2m each race (before they were on $608.9k a race) If possible, I would like the drivers stats to be corrected to continuous, instead of now having 2 separate histories, on the driver stats.
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medal 5000 Super Mod
4 years 225 days ago
Hi Peter.

I have flagged this to the iGP Team for investigation / resolution.
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medal 5836
4 years 225 days ago
I will let Bruno know to sort this out for you. I'll let him know to reimburse the tokens and fees paid, as well as any salary paid, if applicable.

I cannot guarantee you that the employment histories can be fixed, simply for the fact that it requires a developer to modify that and the Support team doesn't have a tool to do that.
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medal 5000
4 years 225 days ago (Last edited by Bruno Brown 4 years 225 days ago)
Hi Peter

I gave you back the money spent, the tokens and added a small compensation.
I reported their salary as before, unfortunately I can not do anything for the statistics ...
I will submit a request to the devs. for your drivers' statistics
I'm sorry for this inconvenience, I hope you can understand.
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medal 5000
4 years 224 days ago
Thank you Kevin, Yunis and Bruno for the speedy response (not sure if it could be a coding clash somewhere with the new update(s)..2 experienced managers having similar issues, in the space of 10 days..
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medal 5000
4 years 224 days ago
Peter
Thank you Kevin, Yunis and Bruno for the speedy response (not sure if it could be a coding clash somewhere with the new update(s)..2 experienced managers having similar issues, in the space of 10 days..

We have had other cases yes. We hope to solve them as soon as possible, sometimes it happens. : )

Regards
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