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Transfer malfunction

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medal 5000
4 years 166 days ago (Last edited by Pauloer 4 years 166 days ago)
What did you try to do?
I tried to sign a driver

What happened instead?
20 mins left was in a bid battle when I logged out and logged back in 10 mins later it said there were 2 hours left and my bid was nowhere to be seen 

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Huawei P smart 2018

What is the operating system?
Android

What is the version number of the operating system?
9

Can the bug be reproduced?
I don't know

Additional comments:
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medal 5304 SUPPORT AGENT
4 years 165 days ago
Hi Pauloer, 

Do you still have the ID of that driver? Could help us to see what was the problem in the transfer. 

Greetings! :-) 
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medal 5000
4 years 165 days ago
I don't have the idd but I have a photo the thing was green saying I won and it showed no time and I didn't win him
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medal 5304 SUPPORT AGENT
4 years 165 days ago
It's ok, don't worry. The support team will try to help you. Please, be patient. Sometimes could take time if they're busy. 

Greetings! 
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medal 5000
4 years 164 days ago
Pauloer
I don't have the idd but I have a photo the thing was green saying I won and it showed no time and I didn't win him

Hello 

You can share the screen with us.
It would be of additional help.
Follow this guide to publish your screen. https://igpmanager.com/forum-thread/35886
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medal 5000
4 years 163 days ago
Idk if I did it right
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medal 5000
4 years 163 days ago
Hello Pauloer

Don't worry
I'm sorry for this inconvenience.
I returned to your account the token lost and added compensation for the inconvenience caused.

Regards
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medal 5000
4 years 163 days ago
Thank You very much. You added 4 right? 
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