2D Viewer

Tyrone Knight
11 years 130 days ago

Hi, signed up today, but it says ive had 28 days of trial 2D already?

Banana Boxx
11 years 130 days ago

It is from the latest update, you get 10, or 28 days, whatever comes first.

Tyrone Knight
11 years 130 days ago

even so, havent had 1 day yet...

Yuri Kasdorp
11 years 130 days ago

Yes, when you sign up, you get free trials.

Unless you mean it has used them up?

Tyrone Knight
11 years 130 days ago

yea, signed up today, but no free trials :(

Jack Basford

CEO & CTO
11 years 130 days ago

I'm investigating the issue

Peter Szitas
11 years 130 days ago

Is it normal, for those who have signed up a few months, but did not use the trials yet, to have no 2D trial anymore?

Jack Basford

CEO & CTO
11 years 130 days ago

"Tyrone

Hi, signed up today, but it says ive had 28 days of trial 2D already?

It is fixed now, sorry if this caused you any inconvenience.

"Peter

Is it normal, for those who have signed up a few months, but did not use the trials yet, to have no 2D trial anymore?

Yeah, we now have a 10 race trial with a 28 day limited period to use them.

Tyrone Knight
11 years 130 days ago

Thank you :)

Peter Szitas
11 years 130 days ago

"Peter

Is it normal, for those who have signed up a few months, but did not use the trials yet, to have no 2D trial anymore?

Yeah, we now have a 10 race trial with a 28 day limited period to use them.

I see, thanks :) Then I lost my 3 trials :D

Jordan Blair
11 years 130 days ago

suddenly i can watch any race that i am in in 2d without subscribing. is this apart of the update??

Charlie Walton
11 years 130 days ago

"Jordan

suddenly i can watch any race that i am in in 2d without subscribing. is this apart of the update??

SHHHHHHHHHH!!! Lol.

No I don't think so.

Jack Basford

CEO & CTO
11 years 129 days ago

"Jordan

suddenly i can watch any race that i am in in 2d without subscribing. is this apart of the update??

Yes, because you have only used 4 trials to date and joined less than 28 days ago you still meet the trial period criteria. You have 6 trials remaining, after that the 2D option will be locked again.

Gil De Cuarta
11 years 129 days ago

Hi Jack I tried but was not possible can you give any hint?
thanks

Jack Basford

CEO & CTO
11 years 129 days ago

"Gil

Hi Jack I tried but was not possible can you give any hint?
thanks

You have completed 106 races, which obviously means you have been a member for longer than 28 days.

Arthur Rostron
11 years 74 days ago

Hi i have the trials on my sign up but not been able to watch one of them yet , i just get a black screen and nothing is loading am i missing something

Jamie Walton
11 years 74 days ago

Do you have JAVA installed?

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