Unresolved

Pit Stop again!!!!

What did you try to do?
A pit stop, like you're supposed to

What happened instead?
First stop, came in ahead. Faster pit stop. Came out behind the car i lead into the pits
Second stop, came in just behind the same car. Came out about 1.5 seconds behind.
My stops 4.6 & 4.8. The other cars stops 4.7 & 4.8

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Win 10 PRO

Which browser did you experience the problem in?
Chrome

Can the bug be reproduced?
Yeah. Just look at half of your other races

Additional comments:
A confirmation that this is a bug. I've had it about 5 times this season & the Start bug, where I dropped back 5 places. Half the players in my League think I'm making excuses.

I believe you Dean, I may not have experienced this as much as you have, but it’s happened to me on 1 or 2 occasions, not just me either. The start bug only happened to me last season and twice in the same race at the Euro iGP. 

Finally. A comment. You also ignored my email :/

https://igpmanager.com/app/d=result&id=28470201&tab=race

Appreciate your help though. Can't wait to see what you find.

First stop, I was ahead of AM4R "CLARKE". My stop was .2 seconds faster. I came out behind him.
Second stop, I came in right behind him. My stop was the same time as his, but came out a second or two behind him.

Hi, I have some video evidence of a massive pit block. I was about half a second Infront of the 2 cars and came out way behind them! This has been going on forever and I really hope that something can be done because it's ruining every single race!

Skip to 24:30 to see it.

https://youtu.be/gbtczieGo3w

Jose,
I understand. I was that frustrated that I resorted to emailing you. I wasn't aware of the "Announcements" sub forum having something on this. I'll check it out.
Again, appreciate your time.

Tommy,
Thanks for posting that.

Just a follow up. Anything new?
As I said before. I just want confirmation that this is a bug. That’ll be good enough for me. 
Thanks 

It's same for many of us. 
You stick the stick the car in front just before the pit. 
You leave the pitlane, he's 3 seconds ahead. 

So not much doubt, it's a bug right? Had it 5 or 6 races this season & the "Start" bug, where you drop 5 places off of the start.
Hope it's resolved soon :/

Just a heads up, if you e-mailed us, we haven't received an e-mail that describes this problem. Double check that you wrote to support@igpgames.com, as that will be the only way to know we received an e-mail. We only provide account recovery assistance via e-mail now, and everything else is through our help desk.

Lol No. The email I sent was to Jose in the game. Was frustrated with the amount of times I've been hit with this.
Canit be confirmed as a bug yet?
Thanks

The pit stop situation is not fixed in the slightest, you still get stuck in your box for ages with place after place being dropped, or come to a complete stop in the pit lane whilst all the others pop back out, its endless the amount of terrible pit stops, what ever you have changed has not worked, its just as bad.

race: https://igpmanager.com/app/d=result&id=28582229&tab=race

last pitstop of race T. Boutsen as an example

Same again today for me , qualified 6th and was 16th by first corner , then in the pits infront of 2 cars , come out over 1 second behind 
It appears that this problem has been in the game for a much longer time than myself yet it still persists and you say “ You are here to help “ yet despite so many reports about this I have only seen replies saying you’re working on other stuff 
I think it is a disgrace that you allow this to continue when people have put a lot of money in the game and you continue to allow it to be ruined and ignore every single complaint about this when clearly you should put all your time in resolving this fundamental flaw in your game whereby races are riddled with bugs 

Sorry, they have a point. How do you get into a game that has this kind of issue? I do pretty well given my car compared to others in my league & how good there car is. So it's twice as frustrating when this happens to me. I have no way back into the race.
I asked that the Reputation points I lost through this bug, be given back to me. Nothing. I've put a fair amount of money into the car with two drives & Headquarters. I would have at least replied back with something.