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Solved
Health recovery

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medal 5210
4 years 128 days ago
What did you try to do?
Watched an add to recover the energy

What happened instead?
It didn't worked on one of my drivers

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Moto X4

What is the operating system?
Android

What is the version number of the operating system?
Android Pie 9.0

Can the bug be reproduced?
Not sure.

Additional comments:
It happened close to 21:00 GMT+1, so it may have not counted both
Screenshot:
https://drive.google.com/file/d/1bxGqytILSXBBcmjtOIPyp7Of1RkTftgc/view?usp=drivesdk
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medal 5210
4 years 127 days ago
Happened today again!
I left my drivers health get back to 100% and didn't made any extra training because their health was 5% apart. This led to my healthier driver to lose 5% to keep up with the other, but it passed 20:00 GMT+1 and the driver which didn't got the extra health yesterday haven't got to 100% again and stayed at 95% even when I didn't watched any ads!
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medal 5555
4 years 127 days ago
My drivers dont gain any health back, stuck on 11%
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medal 5555
4 years 127 days ago
Was hast du versucht zu tun?
Recover health

Was ist stattdessen passiert?
Nothing at all, stuck on 11% health

Passierte das Problem, während du W-Lan, Mobile Daten oder beides genutzt hast?
Wi-fi

Ist dieser Fehler in der App, auf dem PC oder bei beidem aufgetreten?
App

Welches Gerät?
Samsung tap2 s-pen

Welches Betriebssystem?
Android

Auf welcher Version ist dein Betriebssystem?
8.1

Kann der Fehler wiederholt werden?
I hope not

Zusätzlicher Kommentar:
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medal 5000
4 years 127 days ago
What did you try to do?
My driver gained no health @21.00, 22.00 or 23.00 hours this evening and I wasn't racing him at these times.

What happened instead?
No health gained.

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Fire 7

What is the operating system?
iOS

What is the version number of the operating system?
OS 5.3.7.2

Can the bug be reproduced?
Probably will be the same for next hour

Additional comments:
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medal 5000
4 years 127 days ago
Ne yapmaya çalıştınız?
My drivers gained no health after our league race (9pm Moscow Time Zone)

Ne oldu?
No heal

Problem mobil veri kullanırken mi oluştu yoksa wi-fi kullanırken mi?
Wi-fi

Hata bilgisayarda mı yoksa uygulamada mı oluştu?
Both

Cihazınızın modeli?
Phone: Huawei P Smart 2019 Computer Lenovo Legion Y520

İşletim istemi?
Android

İşletim sistemi versiyonunuz?
Android 10

Bilgisayarınızın işletim sistemi?
Windows 10

Hangi tarayıcıda sorun yaşıyorsunuz?
Google Chrome

Hata tekrarlanabilir mi?
Probably will go on for a while

Eksta yorumlar:
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medal 5304 SUPPORT AGENT
4 years 127 days ago
Hi guys,

I merged all the threads related to this problem in one. If someone has the same issue, please send here your message.

Thanks in advance.
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medal 5000
4 years 127 days ago
We thank you dear mod!?
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medal 5000
4 years 127 days ago
Yes I have same issue health not going up stuck on 3%
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medal 5000
4 years 127 days ago
Yeah, same problem here on this account. 
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medal 5000
4 years 127 days ago
Same here, no health regeneration. 
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medal 5000
4 years 127 days ago
Same here.
No regen in the last 5 hours.
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medal 4476
4 years 127 days ago
I have the same issue 
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medal 5000
4 years 127 days ago
Yep same with my teams.
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medal 5836
4 years 127 days ago
We are investigating the cause, please stand by for updates.
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medal 5836
4 years 127 days ago
Driver health should be working normally now.
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medal 5000
4 years 127 days ago
Yes now is fixed, but what about those lost hours??? Soon I have a race and not enough health...
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medal 5836
4 years 127 days ago
I understand about 3-4 hours worth of health regeneration has not taken place but I do not have control over this unfortunately. I have requested the health regeneration to be ran for the number of hours it did not work for. I'm not able to guarantee this will happen.
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medal 5000
4 years 126 days ago
First: that wasn't 3-4 hours, was more.
Second: this is manager game (yeah, game but still... I'm "wasting" my time here to manag "something", including my drivers training)
Third: thank you, you just made my day/night!!!
P.S. "I'm not able to guarantee" "Third" wasn't sarcastic...
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medal 5000
4 years 126 days ago
Looks like I/we didn't get 3 or 4 hrs of health regeneration from somewhere between 11pm-6am UK time 
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