Lack Of Emails...

Hello,

I noticed there was another thread where people reported receiving two identical emails... well, I sent a friend a referal and he signed up - he can't play, however, because he hasn't received the activation email.  He's tried several times and two different email addresses.

This then got me thinking, and I haven't received any iGP emails in ages (a precise time frame, I know!)... I had a couple of Private Messages about 3 - 5 days ago and received no email notifications.
 
Hopefully I'm not missing something and it is a genuine bug,..

Steve,

Sorry about that.

Please log a call with the helpdesk & Aaron will be able to assist you with this.

http://igpmanager.com/account/helpdesk

Hi Steve.  Could you please check your spam filter?  The email system does appear to be working, although we might have a problem with email being detected as spam after having switched servers recently.  I'll send a PM to you as well.  Could you please also check to see if that arrives correctly or if it ends up in your spam filter.  Thanks.

Can I also state the obvious and ask if you have your iGP account set to receive emails?

Hi all,

I definitely have email notifications enabled, and my spam box is empty - I'm wondering if it's being blocked at a host level.... Maybe after moving servers you're listed on some RBLs?

For reference, our email is hosted on 1and1 servers.

Rather bizarrely, after submitting a helpdesk ticket I flicked through the tabs in the helpdesk section.  Under 'Edit Profile' I noticed my email address was just my username.  I tried changing this twice only for the page to load asking for a valid email address, having changed it back to my username.

I'm not overly fussed about the emails myself, I log in at least once a day anyway (work permitting) but I know my buddy really wants to join!

Also interestingly on your manager page page it does not state when you joined.  I didn't think it was possible to hide that?!  So it looks to me as if there is a bug somewhere.

Edit:-
I have had a look at some managers pages and quite a few don't have a joining date - so not sure what is going on.