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I lost tokens

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medal 5000
3 years 270 days ago
I logged in on my phone and I noticed that I have 0 tokens (had around 15 previously). Is any option to check what happened with them? I didn't get extra money, drivers' energy was normal, I didn't fast up any building. It just disappered with error which I didn't have time to read. This IGP app works very poorly
md-quotelink
medal 5930 Super Mod
3 years 270 days ago
Hello,
I will flag this thread to the support team to see if they can locate your missing tokens. 
md-quotelink
medal 5000
3 years 270 days ago
Hello Robertas

I checked your movement history on your account.. It appears that 25 tokens have been spent for the acceleration of the construction of a part of the headquarters.
You can verify it yourself by going into your financial history. Finances>History
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medal 5000
3 years 270 days ago
In my finances' history there are only $ shopping. Yes, I was using 25 tokens for acceleration of the construction, but it was few days ago. I lost tokens randomly yesterday evening, when I had like 12-15 tokens. I clicked on phone's notification which inform me that headquartes are upgraded. So I clicked on it, because I want to upgrade it again for another 5 days. App has started and I got error and my tokens disappeared. And I don't know on what they gone. Everything is as normal as was when last time was checking IGP. Energy, car parts, money. All the same. I couldn't get instaupgrade on headquartes, because I just couldn't afford it with 12-15 tokens. 
md-quotelink
medal 5000
3 years 269 days ago (Last edited by Bruno Brown 3 years 269 days ago)
Hello Robertas
This is your account's token spending history. These are the actions logged on your account for how tokens were spent recently:

  1. On 22 July 2020, 20:33 GMT, your account earned 3 tokens from your primary sponsor after the race. (Total tokens: 45)

  2. On 23 July 2020, 20:32 GMT, your account earned 3 tokens from your primary sponsor after the race. (Total tokens: 48)

  3. On 23 July 2020, 20:35 GMT, your account spent 9 tokens to purchase a Doctor (DR). (Total tokens: 39)

  4. On 23 July 2020, 20:35 GMT, your account bid 1 token on a Technical Director(TD). (Total tokens: 38)

  5. On 23 July 2020, 20:41 GMT, your account used the Buy Now option to spend 3 tokens on a Chief Designer(CD). (Total tokens: 35)

  6. On 23 July 2020, 22:22 GMT, your account spent 25 tokens on upgrading a building immediately. (Total tokens: 10)

  7. On 24 July 2020, 20:34 GMT, your account earned 3 tokens from your primary sponsor after the race. (Total tokens: 13)

  8. On 25 July 2020, 20:35 GMT, your account earned 3 tokens from your primary sponsor after the race. (Total tokens: 16)

  9. On 26 July 2020, 20:32 GMT, your account earned 3 tokens from your primary sponsor after the race. (Total tokens: 19)

  10. On 27 July 2020, 20:31 GMT, your account earned 3 tokens from your primary sponsor after the race. (Total tokens: 22)

  11. On 28 July 2020, 20:43 GMT, your account earned 3 tokens from your primary sponsor after the race. (Total tokens: 25)

  12. On 28 July 2020, 22:34 GMT, your account spent 25 tokens on upgrading a building immediately. (Total tokens: 0)

  13. On 29 July 2020, 20:31 GMT, your account earned 3 tokens  from your primary sponsor after the race. (Total tokens: 3)

  14. On 29 July 2020, 20:33 GMT, your account spent 3 tokens to purchase engines. (Total tokens : 0)


Regards
md-quotelink
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