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    medal 0
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Solved
Change of profile picture

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medal 5000
4 years 96 days ago
Was hast du versucht zu tun?
I tried to change my profile picture. In the settings the new one was shown. After leaving the settings the old Pic was still there.

Was ist stattdessen passiert?
Afterwards I went in settings on changing the name and pressed save for 0 tokens. But 5 tokens were removed from my account

Passierte das Problem, während du W-Lan, Mobile Daten oder beides genutzt hast?
Mobile data

Ist dieser Fehler in der App, auf dem PC oder bei beidem aufgetreten?
App

Welches Gerät?
Hawaii p40

Welches Betriebssystem?
Android

Auf welcher Version ist dein Betriebssystem?
Last one, I don't know

Kann der Fehler wiederholt werden?
I don't know

Zusätzlicher Kommentar:
md-quotelink
medal 5000
4 years 93 days ago
Hello  

I checked your account history.
There is a change to the manager name, so the 5 tokens have been deducted.
I tried to reproduce what you described, but I can't reproduce it, the tokens are not deducted.
md-quotelink
medal 5000
4 years 93 days ago
Thanks for the investigation. 
But still, I can't change the picture. I cleaned already the catch.
Are there any requirements for the size of the picture? 

Regarding the 5 tokens, I don't care... Maybe I added a space in my name ?
md-quotelink
medal 6083 Community Manager
4 years 93 days ago
Hello,

I tried myself in your account and I changed successfully the profile picture. Can you try with another image? Most possibly the size is too big or the format. Thank you. ?
md-quotelink
medal 5000
4 years 93 days ago
? It is working now ?
Thanks for hacking my account ?
md-quotelink
medal 6083 Community Manager
4 years 93 days ago
Hey,

You’re welcome haha! ⚙️?
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