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Forums > Global Forums (English) > Bugs

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Race doesn't finish

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Zen 禅 medal 5000
4 years 49 days ago
Cosa hai provato a fare?
see rookie and pro results

Cosa è successo invece?
In my league rookie and pro races doesn't finish

Il problema si è verificato durante l'utilizzo di dati Wi-Fi, mobili o entrambi?
Both

Il problema si è verificato nell'App, sul PC o in entrambi?
PC

Quale sistema operativo ha il tuo PC?
Windows

In quale browser hai riscontrato il problema?
Edge

Può essere riprodotto il bug?
///

Commenti addizionali:
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Wаяяеи G medal 5002
4 years 49 days ago
https://igpmanager.com/app/p=league&id=48429

Same with my league but only the pro tiers race is failing to finish.
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William Robert medal 5000
4 years 49 days ago
What did you try to do?
refresh

What happened instead?
same thing

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
iphone se

What is the operating system?
iOS

What is the version number of the operating system?
not sure

What operating system is your PC?
windows 7

Which browser did you experience the problem in?
many

Can the bug be reproduced?
yes

Additional comments:
this was a rerun  of yesterdays race after that went wrong, can this be solved or do we have to race for 3rd day in a row hehe

League not found or inactive


https://igpmanager.com/race/live.php?id=29107393


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Connor Cooper medal 4927 Super Mod
4 years 49 days ago
Hello,
I have merged multiple similar threads together. The support team are working through the failed races and races that aren't finishing properly. 
Please be patient, they are working hard behind the scene to fix this. 
Sorry for any inconvenience this bug is causing. 
Thank you for reporting the bug. 
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Wake Awake medal 5000
4 years 49 days ago
What did you try to do?
Leave the race once completed.

What happened instead?
On my home page it shows me as still able to go to the race.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Win10

Which browser did you experience the problem in?
FireFox & Chrome

Can the bug be reproduced?
It's still showing on my home page. When I click on it it says "disconnected from Server". Logged out & back in again. Tried two oter systems.

Additional comments:
This is the race after yesterdays issues. I did complete that race & practice laps for the next one. Don't know if somethings hung up that's causing an issue.
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Wake Awake medal 5000
4 years 49 days ago

Warren
https://igpmanager.com/app/p=league&id=48429

Same with my league but only the pro tiers race is failing to finish.



Mine has just cleared. Just FYI.

Thanks
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Connor Cooper medal 4927 Super Mod
4 years 49 days ago
Hello,
The developers have managed to manually end all of the affected races. 

Thank you for reporting the issue and sorry for any inconvenience it has caused. 
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Nicola Algeri medal 5000
4 years 49 days ago

Connor
Hello,
The developers have managed to manually end all of the affected races. 

Thank you for reporting the issue and sorry for any inconvenience it has caused. 



https://igpmanager.com/app/d=result&id=29080568&tab=race


It is a pity that the results are not the same as in the real race
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