Unresolved

Manager pic (mobile)

What did you try to do?
I have tryed to load my image i want to use and it is not working... I also tryed to load images i have used before and they also will not load.

What happened instead?
I select my pic and its shows a blank spot with a file thing in the corner where the picture would be.. I hit save and it just keeps my current picture

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung s9+

What is the operating system?
Android

What is the version number of the operating system?
G965u1ues8eti1

Can the bug be reproduced?
Yes it happens every time

Additional comments:

Probably the file format, file size in MB or the size in pixels aren't supported by the game. Try a different configuration to see if it works.

I have managed to resize the photo from 200kb to 5kb... the picture is literally a blur and still won't change.. also my current picture is much bigger then 5kb. Iv never had this issue before and I have used this phone before with no issue.

I managed to fix my issue USING a different phone. The picture size was not the problem. But for sure its igp and the s9 that is the problem. Same size picture worked on different phone

I still have the problem 

What kind of phone are you using? And did u try a different phone/device?

Android 

The original photo from my Samsung was in jpeg format. I'm not sure rn if the iPhone i used converted from that. I plugged the picture into our discord then logged in on my iPhone to retrieve the photo from discord.