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CD brought in transfers not listed in the staff

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medal 5000
4 years 36 days ago (Last edited by venkatesh Iyengar 4 years 36 days ago)
What did you try to do?
I tried to buy a CD with level 15 talent - i bid on him and another person also bid it .. i waited for the knockout to happen

What happened instead?
Instead of knockout - i got a option of buy the CD with 3 tokens and money - amount and token got used up but Couldn't find the CD in my Staff list

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Windows 10

Which browser did you experience the problem in?
Chrome

Can the bug be reproduced?
Instead of Knockout got a option of buy the CD with 3 tokens and some money

Additional comments:
Even my finance history displays the signing occurred . Now when i tried to find the another manager who bid on that CD is having the staff instead of me who has signed him up by paying the money and tokens. Please look into the issue.  - Manager name is Mathieu Zenner and the CD name is Rafael  Melo
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medal 5000 Super Mod
4 years 36 days ago
Escalated to support.
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medal 5000
4 years 35 days ago
Hello 

I'm sorry about what happened.
I returned the tokens spent and added a compensation to your account.

Regards
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medal 5000
4 years 35 days ago
I have yet to received the tokens and the compensation above. Thanks But lost nice CD which i wanted at that point of time . Please confirm once the tokens and compensation are credited.
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medal 5000
4 years 34 days ago

venkatesh
I have yet to received the tokens and the compensation above. Thanks But lost nice CD which i wanted at that point of time . Please confirm once the tokens and compensation are credited.

You should see them now.
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medal 5000
4 years 34 days ago
Thanks for the compensation 
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