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Unresolved
I was given 3790 years to take a special deal

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medal 5227
4 years 36 days ago
What did you try to do?
Mis-clicked on "Buy tokens" on the upper tab

What happened instead?
It opened a current offer given to me but with a few millennia to accept the deal

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Motorola X4

What is the operating system?
Android

What is the version number of the operating system?
9.0

Can the bug be reproduced?
Everytime I click there

Additional comments:
https://postimg.cc/rdFX5DRt
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medal 5000
4 years 36 days ago
Don’t see the issue, gives you time to think about the offer. Loads of time.
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medal 5227
4 years 36 days ago
Same happens on browser: https://postimg.cc/xkBKmF6J

It's good when they give you as much time as they can so you can reflect if you really want the offer or not. But I'll have to refuse it for the next ~3.8 thousands of years and wait for a better offer hehe 
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medal 6083 Community Manager
4 years 36 days ago
Hello,

I’m not able to replicate it on your account. Can you try to clear cache please?
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medal 5227
4 years 36 days ago (Last edited by Juanito Jones 4 years 36 days ago)
José
Hello,

I’m not able to replicate it on your account. Can you try to clear cache please?



Just did on my phone and browsers, both Mozilla and Chrome, and it's still there. Even on the Mozilla app:




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medal 5000
4 years 36 days ago
Welcome to "poltrone e sofà". Hurry up, the offer expires on Sunday...
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medal 6083 Community Manager
4 years 36 days ago
Hello,

Can you check if in settings you’ve activated the automatic timezone?
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medal 5227
4 years 36 days ago
Yep! Do this interfere in the game calculation of time remaining?
Sorry, I have never tried to do this before, so don't know if it's a recurrent problem ?
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medal 6083 Community Manager
4 years 36 days ago
Juanito
Yep! Do this interfere in the game calculation of time remaining?
Sorry, I have never tried to do this before, so don't know if it's a recurrent problem ?


Hello,

This takes the timezone directly from your device, just to try if there’s some error there can you try to set the time zone manually? Just untick the automatic time zone and it’ll open a menu to pick the timezone.
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medal 5227
4 years 36 days ago (Last edited by Juanito Jones 4 years 36 days ago)
Just did and it's still there. Then I cleared the cache + deleted the game memory storage and it still persists


I've gone further into this and restarted my phone, reinstalled the game and nothing. Then I deleted all folders related to the game and still nothing. But, interestingly, one of my other accounts was already logged in, so I guess it can be a corrupted file still saved inside my phone and it sends wrong information to the server which gives this inconsistent time left to take the deal.
Again, it's just a guess.


P.S: I saw the account which was already logged in supposedly online on October 19 around 6pm GMT+1 and thought it was just a visual bug as nothing was wrong with the account,  so I just took notes on it. But it now seems it might have been something going on the background.
Account: https://igpmanager.com/app/d=profile&manager=2198690
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medal 5000
4 years 36 days ago
Those are the days remaining when a bug-free game arrives. But it won't be igp... 
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medal 5227
4 years 36 days ago

Pier
Those are the days remaining when a bug-free game arrives. But it won't be igp... 



It's the 3rd different unique new bug I had this last 10 days ?
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medal 5000
4 years 36 days ago
I'd say "Get only a limited discount for a huge time!" 
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medal 5000
4 years 36 days ago

Alessandro
I'd say "Get only a limited discount for a huge time!" 


Just a visual bug, the words are in the wrong order in the game ?
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